Shipping Policy
- FREE SHIPPING on all orders over $200.00
- Order processing usually takes 24 - 48 hours and does not include weekends or holidays
- Our staff will acknowledge each order via email upon receipt.
- Sorry we cannot ship to P.O. Boxes.
- All website orders will be shipped via UPS Ground or US Postal Service within the continental United States.
- We reserve the right to cancel orders of multiple pairs of UGG products.
- Receipt of a confirmation indicates only that the order has been received, NOT a guarantee of availability.
Return Policy
Internet Exchange & Return Policy
Exchanges – We will gladly exchange any item from our website within 7 days of delivery. Simply return the purchase in unworn condition, in the original box, with a note stating the exchange preference. Additional shipping fees are at the customer’s expense.
Returns – You may return your website purchase in unworn condition, in the original box, for a full refund within 7 days. Additional shipping fees are at the customer’s expense. Shipping fees are not refundable.
ALL CLEARANCE ITEMS are FINAL SALE.